1. INTRODUCTION
Welcome to Moto-Rishta! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services.
By using Moto-Rishta, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
2. INFORMATION WE COLLECT
We collect different types of information to provide and improve our services.
2.1 Personal Information
When you register for an account, we may collect:
- Name
- Email address
- Address
- Profile picture (optional)
- Blood group and emergency contact (for safety during rides)
2.2 Location Data
We collect real-time location data only while the app is in use, and only when participating in rides.
Location data is used for safety monitoring, ride coordination, and tracking.
Your real-time location will be shared as follows:
- With ride administrators for safety purposes
- If you are a ride administrator, your location will be shared with fellow riders for better coordination and group management
We do not collect background location data when the app is closed or not in use.
2.3 Ride & Motorcycle Information
- Users may voluntarily enter motorcycle details such as model and maintenance history
- This data is used for maintenance reminders and personal record-keeping
2.4 User Content
- Users may create posts, articles, group rides, and events
- Users control whether their content is public or private within the app
2.5 Payment & Subscription Data
Currently, Moto-Rishta does not offer in-app purchases or subscriptions. If this changes in the future, this policy will be updated accordingly. All future transactions, if any, will be processed securely via Google Play or Apple App Store.
2.6 Device Information
We collect device information for app improvement and debugging purposes.
3. DATA SECURITY
We implement appropriate security measures to protect your personal data, including:
- Secure access controls
- Regular security reviews and audits
However, no method of transmission over the internet or electronic storage is 100% secure. We encourage users to protect their account credentials.
4. DATA RETENTION & DELETION
4.1 Retention Policy
We retain personal data for as long as necessary to:
- Maintain your account
- Comply with legal obligations
- Improve user experience
4.2 Deleting Your Account
Users can request account deletion by:
- Navigating to Settings > Delete Account in the app
- Sending a request to our support team at info@raad-m.com
Upon deletion, all personal data will be permanently removed, except where required by law.
5. YOUR RIGHTS & CHOICES
You have the right to:
- Access your personal data
- Update or correct inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Object to the processing of your personal data
- Withdraw your consent to the processing of your personal data
For any of these requests, contact us at info@raad-m.com.
6. CHILDREN'S PRIVACY
Moto-Rishta is not intended for users under 18 years old. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us for immediate removal.
7. CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Changes will be posted on this page, and significant updates will be communicated through the app or via email.
8. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
Email: info@raad-m.com
Website: https://raad-m.com
9. DATA SAFETY SUMMARY (For Google Play)
| Data Type | Collected | Shared | Purpose |
|---|---|---|---|
| Name, Email, Address | Yes | No | Account creation and support |
| Location (real-time) | Yes | Yes* | Ride tracking and safety |
| Motorcycle Info | Yes | No | Maintenance and ride history |
| User Content | Yes | Yes* | Posts, rides, and events (user-controlled) |
| Device Info, Crash Logs | Yes | No | App improvement and debugging |
| Payment Data | No | No | Not applicable |
*Location is shared with ride admins during rides. If you are a ride admin, your location is shared with riders in your group. Public content is visible based on user settings.